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Uber lays off 3,700 people as its ride business craters

Enlarge / An Uber car in 2019. (credit: nycshooter / Getty)

Uber will lay off 3,700 people from its customer support and recruiting teams, the company announced in a Wednesday regulatory filing. That figure represents 14 percent of Uber’s 26,900 employees, CNBC reports.

Uber has already frozen hiring and CEO Dara Khosrowshahi will forego his salary for the remainder of the year, the company says.

The Information reported last week that Uber’s ride bookings have fallen 80 percent from the same period a year earlier. Uber has tried to compensate by expanding its delivery business, launching two new services called Uber Connect and Uber Direct. But rides have historically been the largest part of Uber’s business, making an 80 percent drop difficult to stomach.

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