Reskilling facilitates agile IT in the digital era
CIOs are quickly learning that cultivating an agile IT organization requires out-of-the-box thinking in the age of digital transformation. That, along with the glaring talent shortage, is why many IT leaders are cross-training employees in other disciplines and domains.
Such “reskilling,” as it’s increasingly known, is driven by the need for increased velocity to drive competitive advantage. As a result, employees must familiarize themselves not only with new tools but the business processes required to support and drive business strategy.
Reskilling is catching on a variety of businesses, including McKesson, where CIO Kathy McElligott trains veteran employees and new talent on technologies intended to help the business execute better. McElligott, who discussed her work at the Forbes CIO Summit in April, also fostered a “free-agent program” that allows employees to acquire new skills. For example, network engineers rotate to the cybersecurity team to get more experience.