First, Uber allowed you to open the Pandora’s box of finding out your rider rating, denoted by a 1-5 star score drivers give you after the ride.
Now, it’s letting you find out exactly what you’re doing wrong.
Uber has enabled a new feature allowing drivers to choose a preset reason, if they’ve given anyone less than four stars, The Verge reported.
These reasons range from “wait time,” “patience,” “number of riders,” “attitude,” to “wanted a new route.”
Additionally, a rider who is tagged with the same reason more than once in the span of a month, will get a notification from the app to let them know what they’re doing that is annoying drivers.
My Uber rating is 4.7 and I’m legitimately offended it’s not higher- I blame all the drunk people I call Uber’s for
— Ryan (@ryan_bibi) September 27, 2017
My sister just offered an Uber driver chocolate chip cookies to up her rating.
— Jacy Schwager (@JacySchwager) September 17, 2017
While ratings have been anonymous, figuring out the source of a bad rating is probably easier, especially if you’re an infrequent Uber rider. And now that the app will notify you, it’s even easier to guess which driver rated you down.
Still, it’s worth paying attention to. We could all use a little bit more considerate behaviour in this world.