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IDG Contributor Network: State of PA takes on digital transformation initiative top improve citizen services – ANITH
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IDG Contributor Network: State of PA takes on digital transformation initiative top improve citizen services

IDG Contributor Network: State of PA takes on digital transformation initiative top improve citizen services

I recently attended the PA TechCon event in Harrisburg, PA where John MacMillan, Deputy Secretary for Information Technology and Chief Information Officer for the Commonwealth of Pennsylvania, opened the session with a motivating talk about the need to improve citizen services.

Listening to MacMillan speak about the importance of focusing on the needs of citizens reminded me of a business executive speaking to his staff rather than a CIO whose three-decade career has provided him expertise in areas including application development, system integration, data center operations and facility management, as well as knowledge of statewide programs including public health, education, transportation, rehabilitation/corrections, youth services, tax collection and enterprise ERP.

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Anith Gopal
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