A remote workforce has been growing exponentially in the U.S. and abroad for the past decade, enabled by ever-improving telecommunications bandwidths, more sophisticated mobile phones and other devices. Nearly two-thirds of employees work remotely at least part-time, according to multiple surveys over the past two years. Employers and employees alike cite flexibility, productivity and creativity as the top benefits of working remotely.
But none of this comes without costs and management challenges. Telecom carriers are constantly revising their rate and equipment plans. Manufacturers introduce new technologies and hardware on at least an annual basis. Cloud computing services are proliferating and the Internet of Things (IoT) is sprouting everywhere. Managing all of this is a major challenge for any business or organization.