IDG Contributor Network: Collaborative behavior as a path to open office success
According to the International Facility Management Association, 70 percent of US-based offices today have some form of an open office concept. However, this popular workplace trend is far from perfect. In fact, in some cases open offices are doing the opposite of what they were set out to accomplish: encourage relationship building, employee health and flexibility.
Employees who work in an open office space seem to agree that the setup can be noisy and chaotic. Even the latest headlines scream the uptick in inefficiency, referring to open office plans as “disasters.” A Harvard Business School study observed employees who switched from individual cubicles to an open office plan and found there was actually less collaboration after the switch, with 73 percent less face-to-face interaction and 75 percent more time on instant messenger.