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Salesforce – A N I T H
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Salesforce

Salesforce AI helps brands track images on social media

[ad_1] Brands have long been able to search for company mentions on social media, but they’ve lacked the ability to search for pictures of their logos or products in an easy way. That’s where Salesforce’s latest Einstein artificial intelligence feature comes into play. Today the company...

[ad_1] Brands have long b...

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Brief: Salesforce joins $38m investment in company that digitizes your business cards

[ad_1] Photo credit: sjenner13 / 123RF Stock Photo. Tokyo-based Sansan digitizes all those business cards you pick up at meetings and conferences, turning them into a cloud-hosted contact database. Competitors: CamCard, Evernote How it compares to competitors: Sansan has a diversified product range, tailoring its business card management...

[ad_1] Photo credit: sjenner...

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Salesforce claims you can set up customer service in Service Cloud update in less than a day

[ad_1] Salesforce announced an update to its Service Cloud today, which the company says enables non-technical administrators to build a customer service organization with connected services in less than day. That’s a bold claim, even for the marketing department, but the Service Cloud app builder has been...

[ad_1] Salesforce announc...

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Salesforce introduces several Einstein AI tools for third-party developers

[ad_1] Salesforce launched three AI tools for developers today at the TrailheaDX developer conference. These algorithms, which fall under the new Einstein Platform Services, enable third-party developers to add Einstein intelligence to applications built on top of the Salesforce platform. The new services include sentiment and...

[ad_1] Salesforce launche...

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The “last mile” in education and training

[ad_1] After graduating from college in 1994, I spent a few years at McKinsey & Co. – a young kid in an ill-fitting suit naively but energetically attempting to convince experienced and jaded managers to do their jobs differently. One question that kept coming up for...

[ad_1] After graduatin...

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Brief: Slack aims to raise $500m as big tech firms mull over buyout

[ad_1] Photo credit: Giorgio Minguzzi. The news: Slack is aiming to raise US$500 million in an ongoing funding round. If the company hits its target, it will have an estimated valuation of close to US$5 billion. The “virtual office” platform has attracted interest from potential buyers including Amazon,...

[ad_1] Photo credit: Giorgio...

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