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CRM – A N I T H
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CRM

Salesforce Einstein celebrates its first birthday with a couple of new features

[ad_1] Salesforce launched Einstein, its artificial intelligence platform just one year ago this week. As it celebrates its first birthday, it’s worth taking a look back at the first year and looking at a couple of enhancements they’re adding as a birthday surprise. It’s easy to...

[ad_1] Salesforce launche...

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Salesforce integrated Slack. Now Freshworks has an answer: Freshchat.

[ad_1] Photo credit: Pixabay. Cloud-based business software provider Freshworks, whose best known products are Freshdesk and Freshsales, today launched a new product: Freshchat. It aims to help businesses engage better with customers, capture more leads, and drive sales. “Businesses today want to provide their consumers with contextual...

[ad_1] Photo credit: Pixabay...

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Gong, an AI-based language tool to help sales and customer service reps, nabs $20M

[ad_1] As artificial intelligence continues its spread into all aspects of computing, many believe that it will be the next big frontier in CRM. Today a startup called Gong.io underscores that trend: the Israeli startup, which has built a tool that uses natural language processing...

[ad_1] As artificial inte...

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Growbots raises $2.5M for its machine learning-based sales automation platform

[ad_1] Growbots uses machine learning to provide sales teams with the right leads to kickstart their outbound sales process. The service, which argues that its product can save each member of a sales team a few days of work every month, today announced that it has...

[ad_1] Growbots uses mac...

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‘Spaghetti apps’ can run up IT costs. It’s better to revamp your systems

[ad_1] Spaghetti applications could plague and kill finance companies easily. Image credit: Pixabay. Imagine turning up for work one day, and finding out that a corrupt software patch just wiped out key IT systems. This could easily happen with “spaghetti applications,” which are common in many companies...

[ad_1] Spaghetti application...

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