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CRM

Salesforce to offer more customized AI with myEinstein

[ad_1] It’s been just over a year since Salesforce introduced Einstein, a set of artificial intelligence technologies that are designed to underlie and enhance the Salesforce product set. Today, at Dreamforce, the company’s enormous customer conference taking place this week in San Francisco, it announced myEinstein,...

[ad_1] It’s been just ...

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Apple ‘acqui-hired’ the team from messaging assistant Init.ai to work on Siri

[ad_1] Earlier this week, a small startup called Init.ai announced that it soon would be discontinuing its service — a smart assistant for customer representatives to parse and get better insights from their interactions with users, as well as automate some of the interactions —...

[ad_1] Earlier this week...

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Salesforce Einstein celebrates its first birthday with a couple of new features

[ad_1] Salesforce launched Einstein, its artificial intelligence platform just one year ago this week. As it celebrates its first birthday, it’s worth taking a look back at the first year and looking at a couple of enhancements they’re adding as a birthday surprise. It’s easy to...

[ad_1] Salesforce launche...

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Salesforce integrated Slack. Now Freshworks has an answer: Freshchat.

[ad_1] Photo credit: Pixabay. Cloud-based business software provider Freshworks, whose best known products are Freshdesk and Freshsales, today launched a new product: Freshchat. It aims to help businesses engage better with customers, capture more leads, and drive sales. “Businesses today want to provide their consumers with contextual...

[ad_1] Photo credit: Pixabay...

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Gong, an AI-based language tool to help sales and customer service reps, nabs $20M

[ad_1] As artificial intelligence continues its spread into all aspects of computing, many believe that it will be the next big frontier in CRM. Today a startup called Gong.io underscores that trend: the Israeli startup, which has built a tool that uses natural language processing...

[ad_1] As artificial inte...

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Growbots raises $2.5M for its machine learning-based sales automation platform

[ad_1] Growbots uses machine learning to provide sales teams with the right leads to kickstart their outbound sales process. The service, which argues that its product can save each member of a sales team a few days of work every month, today announced that it has...

[ad_1] Growbots uses mac...

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