The title of the recently-published 20th annual Harvey Nash/KPMG CIO survey, The Transformational CIO, says it all. As digital and cloud technology has evolved, IT focus has shifted from internal operations to customers, broader stakeholders control technology spend, and organizations themselves are forced to adapt, the CIO’s role must continue to transform.
While making a success of digital is proving tough, and they are hampered by an ongoing skills shortage, the survey found that successful IT leaders are proving resilient and adaptable, and the CIO remains vital in helping their organization to navigate a digital future. The CIO enjoys a unique perspective on everything from ‘shadow IT’ and handling data privacy and security to balancing governance and driving innovation. The question is: Are CIOs ready to take advantage of these real opportunities to extend their influence?