After many years and cycles of hype followed by diminished hopes, artificial intelligence (AI) and machine learning (ML) have started making real progress. Even so, these “smart” technologies are not magic bullets. At present, and for the foreseeable future, many AI-powered solutions are most useful and valuable when paired with human expertise, experience, and perspective in ways that deliver “augmented intelligence.”
That’s absolutely the case when it comes to analyzing and leveraging the vast amounts of business-relevant data now available to organizations. In fact, AI and ML aren’t just helping data scientists better analyze and exploit oceans of data—these technologies are making it easier for everyday workers to do the same.