Business success in a digital-first world depends largely on your IT organization’s ability to deliver services with agility, without sacrificing performance, security, or governance. But right now, many organizations’ effectiveness is compromised. The IT landscape is a dynamic hybrid of traditional and cloud-based technologies. Diverse, unpredictable, and constantly changing, it brings with it a new level of complexity that cannot be controlled by conventional management methods.
IT leaders need a way to reduce operational management complexity while supporting services delivered from multiple cloud providers and on-premises. Otherwise IT puts the business at risk of outages, cost overruns, security breaches, and compliance violations—and risks being marginalized for it.